Cloud, Security & Operations
Cloud Monitoring
Observability for cloud applications and infrastructure: metrics, logs and traces collected with OpenTelemetry and native tools, dashboards that answer real questions and alerts that mean something.
Capability overview
What cloud monitoring involves
Cloud environments generate enormous amounts of telemetry, yet teams still learn about outages from customers. The issue is rarely a lack of data; it is data in too many places, dashboards nobody opens and alerts so noisy they are ignored.
We design observability around the questions engineers ask during an incident: is it broken, for whom, since when and why. Metrics, logs and distributed traces are collected with OpenTelemetry or native services such as CloudWatch and Azure Monitor, and visualised in Grafana or the platform your team prefers.
What is included
Observability components
Metrics and dashboards
Service dashboards built on the RED method (rate, errors, duration) for applications and USE (utilisation, saturation, errors) for infrastructure.
Centralised logging
Structured logs shipped to a searchable platform with retention tiers to balance investigation needs against storage cost.
Distributed tracing
Requests traced across services and databases so slow or failing dependencies are found in minutes.
Alerting and routing
Alerts tied to user impact and routed to the right on-call person through PagerDuty, Opsgenie, Slack or Microsoft Teams.
How we work
How we deliver cloud monitoring
Telemetry audit
Existing monitoring tools, alert rules and log sources reviewed for coverage and duplication.
Instrumentation plan
Services and infrastructure prioritised, and OpenTelemetry libraries or agents chosen per language and platform.
Platform build
Collection, storage and visualisation stack deployed, managed or self-hosted depending on scale and budget.
Dashboard and alert design
Views and alerts built with the engineers who will use them during incidents.
Cost tuning
Sampling, retention and log levels adjusted so observability spend stays proportionate.
Related capabilities
Related capabilities in Cloud & DevOps
Cloud Cost Optimization
Reducing cloud spend without reducing capability: rightsizing, commitment discounts, scheduling, storage tiering and FinOps practices that make teams accountable for what they run.
Backup & Disaster Recovery
Backup and recovery design for cloud workloads: immutable cross-region backups, recovery objectives per application, and failover strategies from simple restore to warm standby, tested on a schedule.
Cloud Strategy & Consulting
Advice on whether, what and how to move to the cloud: a workload-by-workload decision, a realistic business case and an operating model your team can run after the consultants leave.
Cloud Architecture
Design of cloud environments and applications that are secure, resilient and affordable to run: landing zones, network topology, identity, data services and high availability patterns.
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Where this applies
Healthcare & Life Sciences
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Digital platforms for customer experience, operations, commerce, content, marketing and service…
Questions & answers
Questions about Cloud Monitoring
Cannot find what you need? Our team responds to technical and commercial questions within one business day.
Ask a questionNative tools are cost-effective for single-cloud estates. Platforms such as Grafana Cloud, Datadog or New Relic suit multi-cloud or hybrid estates that need one view, at a higher licence cost.
An open standard for collecting metrics, logs and traces. Instrumenting once with OpenTelemetry lets you change monitoring vendors later without rewriting application code.
Usually because of verbose logging, high-cardinality metrics and long default retention. Reviewing what is collected and for how long often reduces costs without losing useful visibility.
Core infrastructure and application dashboards with alerting can be in place in four to six weeks. Full tracing across many services is typically added over the following months.
Next step
Discuss cloud monitoring with Acmez
Share what you need to change, build, integrate or support. We will map the practical next step.