Operations & Managed Delivery
Managed Cloud
24/7 managed cloud infrastructure management, cloud cost optimization, security hardening and automated cloud backup for AWS/Azure.
Solution overview
What managed cloud addresses
Managed Cloud delivers 24/7 operational administration, security management and cost optimization for public cloud environments (AWS, Azure, GCP). We act as an extension of your IT division, managing cloud infrastructure day-to-day.
We oversee cloud server provisioning, security posture monitoring, automated backups, disaster recovery drills and cloud bill FinOps optimization.
Our managed cloud services ensure 99.99% cloud availability, enforce cloud security guardrails and reduce cloud infrastructure expenses.
During the managed cloud engagement, our specialists work closely with your technical leads to establish tailored operational workflows, automated validation controls and clear deliverables for 24/7 cloud infrastructure operations and cloud security posture & patch management. From initial cloud account & infrastructure survey through to managed operating model & sla blueprint, we embed continuous telemetry monitoring, structured documentation and risk mitigation rules tailored specifically for your organization's managed cloud goals and automated cloud backup & disaster recovery requirements.

What is included
What the solution covers
24/7 Cloud Infrastructure Operations
Monitoring and managing cloud virtual machines, databases, networks and storage clusters around the clock.
Cloud Security Posture & Patch Management
Enforcing cloud IAM policies, applying OS security patches and monitoring CSPM compliance alerts continuous.
Automated Cloud Backup & Disaster Recovery
Managing cross-region backup snapshots, verifying restore integrity and maintaining DR failover capability.
Continuous Cloud FinOps & Cost Rightsizing
Analyzing cloud bills monthly, rightsizing compute instances and managing Reserved Instance commitments.
How we work
How we deliver managed cloud
Cloud Account & Infrastructure Survey
Auditing cloud account structures, IAM permissions, server configurations, backup policies and billing data.
Managed Operating Model & SLA Blueprint
Defining operational responsibilities, incident escalation paths, monitoring thresholds and monthly SLA targets.
Monitoring & Security Tool Integration
Deploying cloud monitoring agents, logging collectors and CSPM compliance scanning tools.
Operational Transition & Runbook Verification
Validating cloud runbooks against live operational tasks during a two-week transition window.
24/7 Cloud Operations & FinOps Governance
Assuming 24/7 cloud operations management with monthly executive cost and performance reviews.
Related components
Related components in Managed Technology Solutions
Managed Infrastructure
Turnkey management of data center hardware, physical servers, virtualized hypervisors, SAN storage and core enterprise networks.
Managed Security
Managed Security Service Provider (MSSP) solutions, 24/7 SOC monitoring, SIEM management, threat hunting and incident response.
Database Management
24/7 Database Administration (DBA) services, query optimization, high availability, backup management and database migration.
Application Support
Tier-2 and Tier-3 technical application support, incident triage, bug resolution, user assistance and operational SLA care.
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Questions & answers
Questions about Managed Cloud
Cannot find what you need? Our team responds to technical and commercial questions within one business day.
Ask a questionManaged cloud services are delivered as a fixed monthly management fee based on managed cloud resource counts or overall cloud spend.
We provide full 24/7 managed cloud services across Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform (GCP).
Our FinOps team continuously rightsizes over-provisioned resources, removes unattached storage and manages reserved instance purchases, cutting cloud bills by 20% to 40%.
Next step
Discuss managed cloud for your organisation
Tell us the outcome you need and the constraints you are working within. We will map the practical delivery path.