Operations & Managed Delivery
Managed Infrastructure
Turnkey management of data center hardware, physical servers, virtualized hypervisors, SAN storage and core enterprise networks.
Solution overview
What managed infrastructure addresses
Managed Infrastructure provides complete operational administration for on-premise data centers, physical servers, virtualized hypervisors and enterprise network hardware. We operate and maintain your physical IT foundations.
We manage VMware vSphere / Nutanix clusters, SAN storage arrays, Active Directory domains, firewall rule sets and core network switches.
Our managed infrastructure services maximize hardware reliability, eliminate internal IT administrative burdens and extend hardware lifespans.
Our methodology for managed infrastructure combines disciplined technical execution with proactive risk management from initial data center hardware & network audit through to final production rollout. We configure automated alerting, role-based access permissions and detailed operational runbooks for server hardware & hypervisor administration so your team retains total operational confidence. Furthermore, we establish continuous telemetry monitoring and iterative optimization roadmaps specifically tailored for your managed infrastructure infrastructure and core network switch & firewall management requirements.

What is included
What the solution covers
Server Hardware & Hypervisor Administration
Managing physical server host nodes, VMware vSphere / Nutanix hypervisor clusters and virtual machine resources.
SAN & Flash Storage Array Management
Monitoring SAN storage pool capacity, configuring LUN volumes, RAID health and automated storage snapshot schedules.
Core Network Switch & Firewall Management
Configuring firewall rules, router interfaces, VLAN segmentations and switch firmware updates.
Active Directory & Domain Infrastructure Care
Administering domain controllers, Group Policy objects (GPO), DNS/DHCP servers and identity access trees.
How we work
How we deliver managed infrastructure
Data Center Hardware & Network Audit
Auditing physical server racks, SAN arrays, switch configs, hypervisor health, domain trees and warranty contracts.
Infrastructure Service Charter & SLAs
Establishing operational escalation procedures, change control rules, maintenance windows and response SLAs.
Monitoring Agent & Logging Integration
Deploying infrastructure monitoring agents, syslog aggregators and automated alert escalation rules.
Transition & Runbook Validation
Conducting knowledge transfer from internal staff, updating hardware runbooks and testing emergency failover rules.
Ongoing Infrastructure Operations
Executing 24/7 infrastructure monitoring, patch management, hardware failure replacements and monthly SLA reporting.
Related components
Related components in Managed Technology Solutions
Managed Security
Managed Security Service Provider (MSSP) solutions, 24/7 SOC monitoring, SIEM management, threat hunting and incident response.
Database Management
24/7 Database Administration (DBA) services, query optimization, high availability, backup management and database migration.
Application Support
Tier-2 and Tier-3 technical application support, incident triage, bug resolution, user assistance and operational SLA care.
IT Operations
Streamlining IT service management (ITSM), routine IT administration, asset provisioning and IT operational governance.
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Questions & answers
Questions about Managed Infrastructure
Cannot find what you need? Our team responds to technical and commercial questions within one business day.
Ask a questionManaged infrastructure is priced as a predictable monthly management fee based on server node, VM and network switch counts.
We dispatch hardware replacement tickets instantly to vendor hardware support (Dell, HPE, Cisco) and manage on-site replacement technicians to resolution.
Yes, we manage hybrid environments smoothly, unifying on-premise data center operations with public cloud infrastructure under one operating model.
Next step
Discuss managed infrastructure for your organisation
Tell us the outcome you need and the constraints you are working within. We will map the practical delivery path.