Cloud, Security & Operations
Disaster Recovery
Disaster recovery and business continuity for on-premises, hybrid and hosted systems, including business impact analysis, DR site or DRaaS design, ransomware recovery planning and regular recovery drills.
Capability overview
What disaster recovery involves
Disasters rarely arrive as floods or fires alone. Ransomware, a failed storage array, a data centre power fault or a major software corruption can stop operations just as effectively. Disaster recovery makes sure critical systems and data can be restored within times the business has agreed, and business continuity makes sure people can keep working meanwhile.
We start with a business impact analysis that sets recovery time and recovery point objectives for each service, then design recovery using secondary sites, colocation, cloud-based disaster recovery as a service, or replication technologies such as Zerto, Veeam Replication and Azure Site Recovery. Plans align with ISO 22301 practices for business continuity management.
Ransomware scenarios receive specific attention: clean recovery environments, verified untainted backups and credential resets are planned before an attack, not improvised during one.
What is included
DR and continuity services
Business impact analysis
Critical processes, dependencies, downtime costs and recovery priorities agreed with business owners.
Recovery architecture
DR site, DRaaS or cloud recovery design with replication, networking, DNS and identity dependencies covered.
Ransomware recovery plan
Isolated recovery environment, clean backup verification, rebuild sequence and credential recovery steps.
Continuity plans
Procedures for alternate working locations, manual workarounds, communication and crisis decision-making.
Recovery drills
Tabletop exercises, partial failovers and full recovery tests with measured results.
How we work
How we deliver disaster recovery
Impact analysis workshops
Business owners define acceptable downtime and data loss for each service.
Current capability assessment
Backups, replication, documentation and team readiness compared with objectives.
Solution design and costing
Recovery options costed so leadership can balance risk and investment.
Implementation and runbooks
Replication, recovery environments and step-by-step runbooks built.
Testing cycle
Drills scheduled regularly and plans updated after every test or major change.
Related capabilities
Related capabilities in IT Infrastructure & Managed Services
IT Operations Management
The processes, tools and operating rhythm that run IT day to day: IT service management platforms, incident, change and problem management, configuration management databases, automation and operations centres.
Application Management Services
Ongoing management of a portfolio of business applications, including ERP, CRM, HR, custom and packaged systems, covering L2 and L3 support, user administration, batch operations, fixes, releases and service reporting.
Managed Cloud Services
End-to-end responsibility for running your cloud platform on AWS, Azure or Google Cloud, including architecture guardianship, 24x7 monitoring and response, security posture, cost governance and continuous improvement.
Managed Infrastructure Services
Managed Infrastructure Services within our it infrastructure & managed services services, scoped after a short discovery conversation.
Explore further
Explore connected pages
Related services
Related solutions
Cloud Transformation Solutions
Cloud, security, integration, modernization and platform engineering solutions. Acmez shapes…
Cybersecurity Solutions
Cloud, security, integration, modernization and platform engineering solutions. Acmez shapes…
Managed Technology Solutions
Quality, infrastructure, managed services and dedicated team solutions. Acmez shapes managed…
Where this applies
Healthcare & Life Sciences
Technology systems for regulated environments where privacy, auditability and continuity…
Manufacturing & Industrial
Connected operations, asset, field, supply chain and industrial platforms for complex operating…
Banking, Financial Services & Insurance
Technology systems for regulated environments where privacy, auditability and continuity…
E-Commerce
Digital platforms for customer experience, operations, commerce, content, marketing and service…
Questions & answers
Questions about Disaster Recovery
Cannot find what you need? Our team responds to technical and commercial questions within one business day.
Ask a questionRecovery time objective is the maximum acceptable time to restore a service. Recovery point objective is the maximum acceptable amount of data loss, measured as time since the last recoverable copy.
It can be very effective when replication, networking and failover are tested regularly. The main risk is assuming the provider's service covers application dependencies without testing them.
Not necessarily. Cloud-based recovery or colocation can provide a secondary environment without owning a second facility, depending on latency, data volume and compliance needs.
Impact analysis and design are fixed price. Implementation is quoted per phase, and DRaaS or managed testing is billed monthly.
Next step
Discuss disaster recovery with Acmez
Share what you need to change, build, integrate or support. We will map the practical next step.