Digital Experience & Growth
Uptime Monitoring
24/7 automated website availability tracking, HTTP status monitoring and rapid incident response for downtime events.
Capability overview
What uptime monitoring involves
Uptime monitoring ensures your website remains accessible to customers around the clock. We track web server availability, HTTP response status codes and page load health at one-minute intervals from global monitoring nodes.
When server downtime, SSL errors or DNS resolution failures occur, our automated monitoring systems trigger immediate alerts to on-call web engineers.
We provide transparent monthly SLA reports tracking uptime percentages, response latency trends and incident resolution timelines.
During the uptime monitoring engagement, our specialists work closely with your technical leads to establish tailored operational workflows, automated validation controls and clear deliverables for global 1-minute uptime tracking and http status & keyword checks. From initial monitoring node setup through to synthetic transaction checks, we embed continuous telemetry monitoring, structured documentation and risk mitigation rules tailored specifically for your organization's uptime monitoring goals and proactive on-call alerting requirements.

What is included
What the engagement covers
Global 1-Minute Uptime Tracking
Monitoring website availability every 60 seconds from multi-region global monitoring locations.
HTTP Status & Keyword Checks
Verifying HTTP 200 status codes, SSL certificate validity and on-page keyword presence to detect soft errors.
Proactive On-Call Alerting
Alerting on-call engineering leads via SMS, phone and Slack within one minute of confirmed downtime events.
Uptime SLA & Outage Reporting
Delivering monthly SLA reports tracking 99.9%+ availability metrics, incident durations and root cause analysis.
How we work
How we deliver uptime monitoring
Monitoring Node Setup
Configuring global uptime monitoring probes across North America, Europe and Asia-Pacific check locations.
Synthetic Transaction Checks
Setting up automated multi-step browser checks verifying form submissions and critical page rendering.
Alert Threshold Tuning
Configuring intelligent alert thresholds to filter false-positive network glitches from genuine server outages.
Incident Triage & Resolution
On-call engineers investigate server logs, restart web services or restore cloud instances during outages.
Post-Incident Review
Authoring incident post-mortem reports explaining downtime root causes and implementing preventative measures.
Related capabilities
Related capabilities in Website Care & Managed Digital Services
Performance Monitoring
Continuous monitoring of web page speed, Core Web Vitals, server response times and frontend performance regressions.
Content Updates
Routine website content publishing, page layout formatting, text updates, blog posting and media management support.
Technical SEO Maintenance
Ongoing technical SEO health checks, XML sitemap updates, 301 redirect management and indexation error remediation.
E-Commerce Support
Technical maintenance, payment gateway management, shopping cart troubleshooting and store support for online retailers.
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Questions & answers
Questions about Uptime Monitoring
Cannot find what you need? Our team responds to technical and commercial questions within one business day.
Ask a questionOur managed hosting and website care services target 99.9% or higher website availability SLAs.
Uptime monitoring is included as a standard service within all monthly website care and hosting management retainers.
Soft downtime occurs when a web server returns a 200 OK code but displays a blank page or error message; our keyword checks catch these events.
Next step
Discuss uptime monitoring with Acmez
Share what you need to change, build, integrate or support. We will map the practical next step.