Engineering & Platforms
Custom Enterprise Platforms
Internal platforms that provide shared foundations, such as identity, workflow, notifications, documents, reporting and integration, on which several business applications are built faster and more consistently.
Capability overview
What custom enterprise platforms involves
Organisations that build many internal applications often solve the same problems repeatedly: login and permissions, approval flows, email and SMS notifications, document storage, audit trails, reports and connections to the ERP. Each team implements them differently, so maintenance multiplies and users face inconsistent experiences.
A custom enterprise platform provides these capabilities once, as shared services and reusable components with documentation. New applications, such as a dealer onboarding system or a plant maintenance app, are assembled on the platform and focus on their own business logic. The platform is run as an internal product with a roadmap and support model. Platform services are versioned and backward compatible, so improving a shared service never forces every application team to release at the same time.
What is included
Platform building blocks
Identity and permissions service
Central authentication, organisation hierarchy and role-based access reused by every application.
Workflow and approval engine
Configurable approvals, delegations and escalations available to all applications through APIs.
Notification service
Email, SMS, WhatsApp and in-app notifications with templates, preferences and delivery tracking.
Document and audit services
File storage, versioning, virus scanning and a common audit trail for regulated actions.
Developer toolkit
UI component library, application templates, documentation and deployment pipelines for application teams.
How we work
How we deliver custom enterprise platforms
Application portfolio review
Existing and planned applications analysed to find common capabilities worth centralising.
Platform product definition
Platform scope, service interfaces, ownership and roadmap defined as an internal product.
Core services build
Highest-reuse services built first, with APIs and documentation.
Pilot application
One business application built on the platform to validate usability for developers.
Platform adoption
Further applications onboarded and platform improvements prioritised from developer feedback.
Related capabilities
Related capabilities in Enterprise Platforms & Integration
Enterprise Application Integration
An integration architecture for the whole organisation, deciding how ERP, CRM, HR, finance, operational and SaaS systems exchange data, which platform carries it, and how interfaces are governed and monitored.
ERP Solutions
Selection, implementation, customisation and integration of ERP systems such as SAP Business One, SAP S/4HANA, Microsoft Dynamics 365, Oracle NetSuite, Odoo and ERPNext, fitted to how your business runs finance, inventory and operations.
CRM Solutions
CRM implementation and improvement on Salesforce, Microsoft Dynamics 365, Zoho CRM, HubSpot or Freshsales, designed around your sales, service and channel processes so teams actually keep it up to date.
Enterprise Portal Development
Secure portals for employees, customers, suppliers and dealers that bring information, self-service transactions and documents from several back-end systems into one signed-in experience.
Explore further
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Where this applies
Healthcare & Life Sciences
Technology systems for regulated environments where privacy, auditability and continuity…
Manufacturing & Industrial
Connected operations, asset, field, supply chain and industrial platforms for complex operating…
Banking, Financial Services & Insurance
Technology systems for regulated environments where privacy, auditability and continuity…
E-Commerce
Digital platforms for customer experience, operations, commerce, content, marketing and service…
Questions & answers
Questions about Custom Enterprise Platforms
Cannot find what you need? Our team responds to technical and commercial questions within one business day.
Ask a questionLow-code suites suit many organisations. A custom platform makes sense when applications need specific architecture, hosting, integration or cost characteristics that commercial suites do not fit well.
Usually several applications sharing clear common needs, with more planned. For one or two applications, shared libraries may be enough.
An internal platform team, sometimes supported by us, maintains it as a product with versioning, documentation and a roadmap informed by application teams.
Definition is fixed price. Core services and pilot applications are delivered in phases or by a dedicated platform team billed monthly.
Next step
Discuss custom enterprise platforms with Acmez
Share what you need to change, build, integrate or support. We will map the practical next step.