Digital Experience & Growth
B2B Commerce
Online ordering for distributors, dealers and business buyers, with customer-specific catalogues and pricing, credit limits, quick reorder, approval workflows and ERP-driven stock and invoicing.
Capability overview
What b2b commerce involves
Business buyers order differently from consumers. They know exactly what they need, order in large quantities, pay on credit terms, need approvals inside their own organisation and expect prices negotiated for their account. Many manufacturers and distributors still take these orders by phone, email and WhatsApp, re-keying them into the ERP.
A B2B commerce portal lets buyers place and track orders themselves at any hour, while sales teams focus on relationships and new accounts. Platforms range from Shopify Plus B2B and Adobe Commerce B2B to OroCommerce or custom portals, always connected to ERPs such as SAP Business One, Microsoft Dynamics, Tally or Zoho.
What is included
B2B features
Account-specific catalogues and pricing
Each customer sees assigned products, contract prices, volume breaks and schemes, synced from the ERP price lists.
Fast ordering tools
Quick order by SKU, CSV upload, saved lists and one-click reorder of previous orders.
Credit and payment terms
Credit limits, outstanding balance display, payment on terms and online settlement of invoices.
Buyer organisation roles
Multiple users per company with purchase limits and approval workflows before orders are submitted.
Sales rep ordering
Field sales staff place orders on behalf of dealers from a mobile interface, with visit notes and scheme visibility.
How we work
How we deliver b2b commerce
Buyer research
Interviews with dealers and internal sales teams to understand ordering habits and frustrations.
ERP data review
Customer masters, price lists, stock and invoice data checked for quality and integration options.
Portal build
Platform configured or developed with account features, integrations and branding.
Pilot with key accounts
A group of cooperative customers use the portal and help refine it before wider launch.
Adoption drive
Dealer onboarding sessions, sales team incentives and tracking of the share of orders placed online.
Related capabilities
Related capabilities in E-Commerce & Digital Commerce
B2C Commerce
Direct-to-consumer commerce designed around repeat customers, covering personalisation, loyalty, reviews, WhatsApp and email journeys, returns handling and the customer data that makes growth profitable.
Marketplace Development
Two-sided service and rental marketplaces that connect customers with providers, such as tutors, clinics, equipment owners or contractors, handling discovery, booking, trust, payments and payouts.
Multi-Vendor Marketplace Development
Product marketplaces where many sellers list and ship goods through one storefront, with seller onboarding, catalogue moderation, commission rules, split settlements, seller dashboards and compliance for marketplace operators.
Product Catalog Systems
Product information management that keeps product data accurate and consistent across your website, marketplaces, print catalogues and dealer portals, with enrichment workflows, digital assets and channel-specific exports.
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Questions & answers
Questions about B2B Commerce
Cannot find what you need? Our team responds to technical and commercial questions within one business day.
Ask a questionAdoption depends on the portal being faster than calling a sales rep. Quick reorder, accurate stock, visible outstanding balances and support from sales teams during onboarding make the biggest difference.
Yes. Platforms such as Shopify Plus and Adobe Commerce support both, with separate price lists and experiences. Separate storefronts are sometimes clearer when audiences differ greatly.
Common integrations include SAP Business One, SAP S/4HANA, Microsoft Dynamics 365, Oracle NetSuite, Tally and Zoho Books, through APIs, middleware or scheduled file exchange.
Projects are fixed price per phase, with ERP integration complexity the biggest cost driver. Platform licences are billed separately by the vendor.
Next step
Discuss b2b commerce with Acmez
Share what you need to change, build, integrate or support. We will map the practical next step.